BUSN115 Intro to Business Quiz Week 6
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BUSN115 Intro to Business Quiz Week 6
(TCO 6) The sequence of activities that takes the longest time from start to finish in a PERT diagram is called…
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BUSN115 Intro to Business Quiz Week 6
BUSN115 Intro to Business Quiz Week 6
A+
(TCO 5) A diagram that shows how employees and tasks are grouped and where the lines of communication and authority flow is called a(n)_____. (Points : 5)
Positional depiction
Matrix structure
Network structure
Organization chart
Functional chart
(TCO 5) Another term for work specialization is _____. (Points : 5)
Virtual organization
Chain of command
Span of management
Division of labor
Organizational structure
(TCO 5) In a furniture factory, one worker cuts the wood according to the design, another worker glues and screws the pieces together, and another worker stains and polishes the wood. This is an example of _____. (Points : 5)
Core competencies
Decentralization
Work specialization
Chain of command
Centralization
(TCO 5) Ace Inc., an American multinational computer software company, has a large number of hierarchical levels. Each manager is responsible for a few employees and maintains a tight control on them. At Ace Inc., the time taken to make decisions is very high, as each decision needs to go through numerous management layers. Which of the following statements is true about the organizational structure of Ace Inc.? (Points : 5)
Ace Inc. has a narrow span of management
Ace Inc. is a flat organization
Ace Inc. lacks work specialization
Ace Inc. is a decentralized organization
Ace Inc. encourages employees to form self-managed teams
(TCO 5) _____ proposed a model that divides motivational forces into satisfiers (“motivators”) and dissatisfiers (“hygiene factors”). (Points : 5)
Douglas McGregor
Abraham Maslow
David McClelland
Frederick W. Taylor
Frederick Herzberg
(TCO 5) Justin M. Brown, the operations manager at Vernon Manufacturing Company, formulated a strategy to motivate the firm’s employees. Justin addressed employees’ dissatisfaction by increasing their salary and incentives; he employed several industrial counselors to help employees deal with work-related stress; and improved the health insurance plan provided to employees. He also motivated employees by providing greater opportunity for advancement, recognizing employees who perform well and giving employees greater responsibility to foster a sense of achievement in them. Justin’s measures are based on which of the following approaches? (Points : 5)
McClelland’s three-needs theory
Theory X
Theory Y
Herzberg’s two-factor theory
Scientific management
(TCO 5) _____ connects an employee’s efforts to the outcome he or she thinks will result from those efforts. (Points : 5)
Maslow’s hierarchy
Herzberg’s two-factor theory
David McClelland’s three needs theory
Expectancy theory
Equity theory
(TCO 5) Research into equity theory has led to thinking about the broader concept of _____. (Points : 5)
Scientific management
Self-actualization
organizational justice
Intrinsic rewards
Self-efficacy
(TCO 5) The goal-setting theory of motivation suggests that _____. (Points : 5)
Setting goals is unrelated to motivation in most employees
Setting goals is an effective way to motivate employees
Managers, not employees, need to set goals
Collaborative goal setting can undermine managerial authority
Employees should set their own goals without input from managers
(TCO 5) IBM established executive-led task forces to represent women, Asian Americans, African Americans, Hispanic Americans, Native Americans, people with disabilities, and individuals who are gay, lesbian, bisexual, and transgender. This is an example of _____. (Points : 5)
Diversity initiatives
Horizontal integration
Ethnocentric policies
Decentralization
Deregulation
(TCO 5) Quality of hire measures _____. (Points : 5)
The amount of money spent in hiring and training new employees
The level of productivity of employees in the probationary period
How closely incoming employees meet the company’s needs
The percentage of minority groups in a firm’s workforce
The percentage of the workforce that leaves every year
(TCO 6) The sequence of activities that takes the longest time from start to finish in a PERT diagram is called the _____ path. (Points : 5)
External
Lagging
Minor
Critical
Buffered
(TCO 6) Polar Refrigerator Company reduces its inventory-carrying costs by having their vendors deliver materials right before they are needed in the production process. This is an example of _____ inventory management. (Points : 5)
Discounted
PERT
JIT
Buffered
Economic order based
(TCO 6) Jass Glass Studio has been hired to make a church window. A church hires the company to make ten windows based on a design provided by the church. This is an example of _____. (Points : 5)
Mass production
Batch production
Customized production
Mass customization
Standard production
(TCO 6) Dell Computers allows customers to place orders online. The company produces major parts using bulk production and allows customers to personalize such features as software, color, memory size, and screen size. This type of manufacturing is an example of _____. (Points : 5)
mass customization
mass production
customized production
mass manufacturing
batch-of-one production