ENGL227 Course Discussions Week 2

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ENGL227 Course Discussions Week 2
Is there a difference between being direct and using the direct approach that your text mentions? Most messages…

SKU: ENGL 227 Positive Neutral Messages Electronic Communication Categories: , Tags: , ,

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ENGL227 Course Discussions Week 2

ENGL227 Course Discussions Week 2

All Students Posts – 50 Pages

Positive and Neutral Messages – 25 Pages 

Is there a difference between being direct and using the direct approach that your text mentions? Most messages we write in the workplace fall into the category of positive or neutral communications. Examples include routine requests, informative or good news announcements, replies to inquiries, messages granting claims, letters of recommendation, and general goodwill messages. What are some strategies for writing these common types of messages successfully?

I definitely use the direct approach more than any other type of organization.  On thing I would like to call out though is most all correspondence is via e-mail.  Very rarely do I write up a memo or letter and print it out.  It is also very rare that I use a template with the To, From, Date, and Subject fields.  I allow the e-mail to somewhat dictate those fields for me.

I do use IM as well as e-mail for my messages, but as the video suggested, there is a difference in the reason for using each.  I will generally send an e-mail if I am giving a directive to my entire team and I need record of the date, time and message I sent, while I use IM to hold quick “blurbs” out to the team.  IM can also be used to hold longer conversations, in lieu of a phone call.  Sadly enough, some people hide behind IM rather than picking up the phone and calling.

Unfortunately, when using IM for anything other than conveying quick messages for reminders and little tidbits of information, you do lose the effect of the tone.  What I consider a positive tone using my normal voice can definitely be misconstrued in an IM…

Electronic Communication – 25 Pages 

How many of you have read or written personal blogs? How do professional blogs differ from personal ones? Your office is moving to a new location. Your colleague, David Burke, is not a strong writer, and he knows that you have recently taken a professional writing seminar. He approached you this morning and asked, “Can you read this draft? I know it’s a mess, but I’m swamped with the upcoming move. I want to e-mail it to everyone tomorrow. Can you let me know exactly what’s wrong with it and maybe rewrite it for me?

This draft was exceptionally easier to read. The original draft was choppy and did not read smoothly. He did not emphasize that he did not want any late assignments and for a company that is going through a move, i feel like that is a critical point to make, that even though there is a lot going on, that everyone needs to stay focus. He did a good job at telling his people what he wanted to be done and how things should be done, but it could have been presented much better. He should have gave a bit more direction, and I felt that this particular rewrite did a great job in stating that if there were any further questions that he could be contacted, for example where are the moving boxes, and where should we put our stuff, might be questions that could be asked, he have no option to ask questions…