ENGL230 Course Discussions Week 4


ENGL230 Course Discussions Week 4
What’s the difference between hearing and listening? Please provide experiences…

SKU: ENGL 230 Hearing Listening Verbal Nonverbal Skills Categories: , Tags: , , ,


ENGL230 Course Discussions Week 4

ENGL230 Course Discussions Week 4

Discussions Week 4 All Students Posts – 51 Pages 

Hearing and Listening – 25 Pages 

What’s the difference between hearing and listening? Please provide experiences or examples. What other differences do you know of between hearing and listening?  What is listener anxiety? Why is it a particularly serious problem in business settings? Class, even when audience members have the best of intentions (which goes a long way) they are never going to remember all of the information. What are you going to do to help your audience with retention?

Hearing is an automatic action performed by the human body; it takes little to no effort or concentration on the part of the individual as your mind is focused on other thoughts or maybe you’re doing something else while still subconsciously aware of the sounds around you.  Hearing is an action where you choose to concentrate on the sounds heard and the brain processes that information into knowledge. It takes allot more of effort and concentration to listen. Listening takes focus on the part of the listener to process what the information being received…

Verbal and Nonverbal Skills – 26 Pages

Describe a situation in which a coworker’s nonverbal communication contradicted his or her words. Which message was stronger? What might be some reasons for the lack of alignment?  How can we make sure our body language, including facial expressions, matches what we’re saying? Class, in Week 3 we discussed how much the audience or venue of a presentation affects clothing and other choices with regard to appearance. How can the physical appearance of a speaker effect the audience? For example, a speaker dressed in a very casual and inappropriate way might cause the audience to question the speaker’s credibility. What else? Do have any specific examples you can share? How can you be certain that you are presenting the correct appearance when you are the speaker?

Sometimes body language speaks louder than words ever can. Say for instance you are disciplining you child for bad behavior. He agrees not to do it any longer but when he or she feels you are no longer paying attention, they are making faces or stomping off and being obnoxious. The same can be said with people in the work force. Lets say they are getting their annual review from their supervisor and they do not feel it is fair or the increase is what they think it should be. Many a times they will sit there and not participate in the process or discuss their points. The sit stiff lipped and defiant through the whole process instead of stating facts and reasons why they are not in agreement with the review of the supervisor. With open communications they might change the supervisors opinion and get a larger increase. Body language speaks volumes. Think about when a co-worker comes in on Monday morning after a weekend of drinking and is hung over and then the opposite side of the coin, look at a co-worker when they come back to work after being on vacation for two weeks. Their behavior and feelings are displayed in their body language…