GSCM 206 Case Studies

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GSCM 206 Case Studies
Identify the strategy changes that have taken place at Hard Rock Café since its founding

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GSCM 206 Case Studies

GSCM 206 Case Studies

A+ Week 1-7 

Hard Rock Café’s Global Strategy – Case Study Week 1 

https://www.hiqualitytutorials.com/product/gscm206-hard-rock-cafe/

Questions

Identify the strategy changes that have taken place at Hard Rock Café since its founding in 1971.

As Hard Rock Café has changed its strategy, how has its responses to some of the 10 decisions of OM changed?

Title page and two written pages have less than 500 words.

Answers to Individual Questions (as assigned): Each assignment will have specific questions you need to address. You should create a sub-headed section for each one.

References or Appendix (if required): These are not research papers per se, so you may not have the need to cite outside sources. If you do, however, they should be identified on a proper reference page. Similarly, if you are required to do calculations and choose to perform them on a separate page or pages, you should include them in an Appendix.

Preview:

Concretizing its identity, business model and services to be able to replicate in its expansion. Founded by two Americans (Isaac Tigrett and Peter Morton) looking for burgers in London, England in 1971, Hard Rock’s core business of serving food with rock music experience never changed.  During its…

Forecasting at Hard Rock Café – Case Study Week 2 

https://www.hiqualitytutorials.com/product/forecasting-hard-rock-cafe/

Questions

Describe three different forecasting applications at Hard Rock. Name three other areas in which you think Hard Rock could use forecasting models.

What is the role of POS system in forecasting at Hard Rock?

Name several other variables besides those mentioned in the case that could be used as good predictors of daily sales in each café.

Title page and two written pages with no more than 500 words.

Answers to individual questions (as assigned) Each assignment will have specific questions you need to address. You should create a subheaded section for each one.

References/Appendix (if required) These are not research papers per se, so you may not have the need to cite outside sources. If you do, however, they should be identified on a proper reference page. Similarly, if you are required to do calculations and choose to perform them on a separate page, you should include them in an appendix.

Preview:

The point-of-sale (POS) is a key component of Hard Rock’s forecasting system. The POS at each café captures the financial and statistical data of daily transactions, i.e., customer profile, number of customers and amount spent on food or merchandise items.  This builds up the…

Quality at Ritz-Carlton Hotel  – Case Study Week 3 

https://www.hiqualitytutorials.com/product/quality-ritz-carlton-hotel/

Questions

In what ways could the Ritz-Carlton monitor its success in achieving quality?

Why might it cost the Ritz-Carlton less to do things right the first time?

What are some nonfinancial measures of customer satisfaction that might be used by the Ritz-Carlton?

How could control charts, Pareto diagrams, and cause-and-effect diagrams be used to identify quality problems at a hotel?

Many companies say that their goal is to provide quality products and services. What actions might you expect from a company that intends quality to be more than a slogan or buzzword?

Title page and two written pages with no more than 500 words.

Answers to individual questions (as assigned) Each assignment will have specific questions you need to address. You should create a subheaded section for each one.

References/Appendix (if required) These are not research papers per se, so you may not have the need to cite outside sources. If you do, however, they should be identified on a proper reference page. Similarly, if you are required to do calculations and choose to perform them on a separate page, you should include them in an appendix.

Preview:

As part of its Total Quality Management (TQM) system and aligned to the Malcolm Baldrige Quality Award criteria to which they are the only hotel awardee, Ritz-Carlton implements measurement and analysis…

GSCM 206 Case Studies

Where to Place the Hard Rock Café – Case Study Week 4 

https://www.hiqualitytutorials.com/product/case-study-week-4/

Questions

From Munday’s Standard Market Research checklist, select any other four categories, such as population (A1), hotels (B2), or restaurants/nightclub (D), and provide three subcategories that should be evaluated. (See item C1 [airport] for a guide.)

Why does Hard Rock put such serious effort into its location analysis?

Under what conditions do you think Hard Rock prefers to franchise a café?

Title page and two written pages with no more than 500 words.

Answers to individual questions (as assigned) Each assignment will have specific questions you need to address. You should create a sub-headed section for each one.

References/Appendix (if required) These are not research papers per se, so you may not have the need to cite outside sources. If you do, however, they should be identified on a proper reference page. Similarly, if you are required to do calculations and choose to perform them on a separate page, you should include them in an appendix.

Preview:

Hard Rock Café has a specific brand image that exudes full-of-life and rock-music kind of setting and lifestyle.  The location should therefor match this image or it would look misplaced. Imagine, if a Hard Rock Café is situated…

Darden’s Global Supply Chains – Case Study Week 5

https://www.hiqualitytutorials.com/product/darden-global-supply-chains/

Questions

What are the advantages of each of Darden’s four supply chains?

What are the complications of having four supply chains?

How do Darden’s four supply chains compare to those of other firms, such as Dell or an automobile manufacturer? Why do the differences exist, and how are they addressed?

Title page and two written pages with no more than 500 words.

Answers to individual questions (as assigned) Each assignment will have specific questions you need to address. You should create a sub-headed section for each one.

References/Appendix (if required) These are not research papers per se, so you may not have the need to cite outside sources. If you do, however, they should be identified on a proper reference page. Similarly, if you are required to do calculations and choose to perform them on a separate page, you should include them in an appendix.

Darden Restaurants (subject of the Global Company Profile at the beginning of this chapter), owner of popular brands such as Olive Garden and Red Lobster, requires unique supply chains to serve more than 300 million meals annually. Darden’s strategy is operations excellence, and Senior VP Jim Lawrence’s task is to ensure competitive advantage via Darden’s supply chains….

Preview:

Based in Orlando, Florida, Darden Restaurants, Inc. owns and operates well-known brands of full-service dining restaurants, namely: Olive Garden®, LongHorn Steakhouse®, Bahama Breeze®, Seasons 52®, The Capital Grille®, Eddie V’s®  and Yard House®. As of 2015, Darden…

Managing Inventory at Frito-Lay – Case Study Week 6 

https://www.hiqualitytutorials.com/product/managing-inventory-frito-lay/

Frito-Lay has flourished since its origin—the 1931 purchase of a small San Antonio firm for $100 that included a recipe, 19 retail accounts, and a hand-operated potato ricer. The multi-billion-dollar company, headquartered in Dallas, now has 41 products—15 with sales of over $100 million per year and 7 at over $1 billion in sales. Production takes place in 36 product-focused plants in the U.S. and Canada, with 48,000 employees.

Inventory is a major investment and an expensive asset in most firms. Holding costs often exceed 25% of product value, but in Frito-Lay’s prepared food industry, holding cost can be much higher because the raw materials are perishable. In the food industry, inventory spoils. So poor inventory management is not only expensive but can also yield an unsatisfactory product that in the extreme can also ruin market acceptance…..

Preview:

As noted in the case, Frito-Lay products are manufactured from its 36 product-focused plants in the U.S. and Canada.  Output of such plant with continuous production and little flexibility on product customization…

GSCM 206 Case Studies

JIT at Arnold Palmer HospitalCase Study Week 7

https://www.hiqualitytutorials.com/product/jit-arnold-palmer-hospital/

Questions

Stockbrokers drive inventory down to nearly zero every day. Most sell and buy orders occur on an immediate basis because an unexecuted sell or buy order is not acceptable to the client. A broker may be in serious trouble if left holding an unexecuted trade. Similarly, McDonald’s reduces inventory waste by maintaining a time-stamped finished-goods inventory of only a few minutes; after that, it is thrown away. Hospitals, such as Arnold Palmer (described in this chapter’s Video Case Study), manage JIT inventory and low safety stocks for many items. Even critical supplies such as pharmaceuticals may be held to low levels by developing community networks as backup systems. In this manner, if one pharmacy runs out of a needed drug, another member of the network can supply it until the next day’s shipment arrives….

What do you recommend be done when an error is found in a pack as it is opened for an operation?

How might the procedure for custom surgical packs described here be improved?

When discussing JIT in services, the text notes that suppliers, inventory, and scheduling are all used. Provide an example of each of these at Arnold Palmer Hospital.

Preview:

The key to JIT supply chain is having the appropriate inventory to meet the demands of the operation.  While excess inventory is seen as waste and unproductive use of capital, having too little can also be detrimental…

GSCM 206 Case Studies

A+ Week 1-7

DeVry