HOSP 450 Tourism Distribution

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HOSP 450 Tourism Distribution
Some travelers choose to utilize travel agents when booking their excursions.  What is the role of…

 

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HOSP 450 Tourism Distribution

HOSP 450 Tourism Distribution

Discussions Week 3 All Students Posts 38 Pages 

Some travelers choose to utilize travel agents when booking their excursions.  What is the role of a travel agent?  What do you think will be the impact of travel agents in the future?  Keeping the tourism industry in mind – how do you think TPIs make money? What’s their strategy? And, is it really working? Now that we better understand what tourism distribution is all about, let’s explore what the future holds. Considering the evolution of technology – what do you think the future holds for tourism distribution? How is it going to look like?

The main task of travel agents is to supply the public with travel services. They do it on behalf of their suppliers, also called principals. Basically we can say that a travel agency operates as a broker, bringing buyer and seller together, for the other suppliers of travel such as hotels, car rentals, ground operators and tour companies.

There will always be a role for travel agents in the future who can provide added value services – whether this is trip planning, finding complex routings or integrated travel booking of multiple forms of transport, accommodation and leisure activities. The ability to source and organize the more unique experiences and hard to book restaurants and shows will also be seen as added value. Providing physical and digital destination guides, apps and augmented reality services could all help distinguish the travel agent of the future as could the provision of genuine 24/7/365 advice and help on demand – whether this be last minute tour bookings or helping a customer who’s missed their flight…