MGMT303 Principles Management Course


MGMT303 Principles Management Course
The first of four functions of a Manager is planning. Strategic Planning involves a series of…

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MGMT303 Principles Management Course

MGMT303 Principles Management Course

A+SWOT Analysis Week 1-4| Quiz Week 2, 6| Case Study Week 6| Discussions Week 1-7| Midterm Exam| Final Exam

SWOT Analysis “Facebook” Week 1-4

The first of four functions of a Manager is planning. Strategic Planning involves a series of interconnected steps. During the next four weeks you will be completing each step. Your document should be formatted as follows:

This outline is provided to help you organize your SWOT Analysis papers. You need to write a minimum of one paragraph for each sub-section of the outline. You must use this document to organize your paper.

You do need to use all the numbering system, lettering, and headers/sub-headers from the outline to organize the entire paper. Copy and paste the framework, then write your content in paragraph form in each section, citing your sources.

Points will be deducted if you do not use these section headers to organize the different research content required in your paper. Your analysis should be easy to follow as a result of using these organizational tools from the outline.

MGMT303 Principles Management Course

Grading Rubrics (180 points total)

Section 1 – Due Week 1 (35 points)

Section I
  • Write a brief company history, including a mission statement.
  • Describe a strategic direction that the company is pursuing.
  • Explain how the organization’s mission statement reflects their strategic direction
Paper Format
  • Correctly produced APA parenthetical citations and reference list. You must have a minimum of three external research sources, in addition to the Robbins and Coulter text.
  • Spelling, grammar, organization

Section 2 – Due Week 2 (65 points)

Section II
  • Thoroughly research and analyze two opportunities and two threats that this organization is facing. Each of these opportunities and threats must come from a force or forces occurring within a dimension or dimensions of the general environment within the organization’s external environment (Keep in mind an opportunity or threat can stem from more than one dimension within the general environment.). Be sure to include in your discussion the relevant dimensions of the general environment from which each of these forces is derived that are creating the specific opportunity or threat for the organization.
    • Please Note—The dimensions of the general environment are outlined in Chapter 2 and in the Week 1 Lecture.
Paper Format
  • Correctly produced APA parenthetical citations and reference list. You must have a minimum of three external research sources, in addition to the Robbins and Coulter text.
  • Spelling, grammar, organization

Section 3 – Due Week 3 (35 points)

Section III
  • Prepare the SWOT Chart
  • Thoroughly explain at least two major strengths and two major weaknesses (review Chapter 9) of the organization culture.
    • For each strength, discuss why this strength can be considered a distinctive competence for the organization
  • Include in your analysis an explanation of how each of the opportunities and threats will likely impact the company and why. Include other companies/industries on which this may also have an effect. You should have a minimum of a full paragraph for each discussion of each opportunity and threat.
  • You should have a minimum of a full paragraph for each discussion of each strength and weakness.

Note: Bullet points are not acceptable

Paper Format
  • Correctly produced APA parenthetical citations and reference list. You must have a minimum of three external research sources, in addition to the Robbins and Coulter text.
  • Spelling, grammar, organization

Section 4 – Due Week 4 (45 points)

Section IV
  • For each strength, discuss how the company could do to leverage that strength.
  • For each weakness, discuss what the organization could do to minimize that weakness.
  • Discuss how the organization can capitalize on the opportunities that are occurring from the dimensions from within the general environment and how the organization can neutralize the threats that are occurring from the dimensions from within the general environment.

Note: Bullet points are not acceptable.

Paper Format
  • Correctly produced APA parenthetical citations and reference list. You must have a minimum of three external research sources, in addition to the Robbins and Coulter text.
  • Spelling, grammar, organization

MGMT303 Principles Management Course

SWOT Analysis Week 1


Established in July 29, 2004, Facebook focuses on creating products that allow people to share and connect with each other through personal computers, mobile devices, and other surfaces (Reuters, 2018).  It enables…

SWOT Analysis Week 2


Opportunity to unite people. Facebook’s change of mission statement to “Bring the world closer” (Constine, 2017) shows that the company recognizes its potential to bring people together – to make them part of communities. This benefits…

MGMT303 Principles Management Course

SWOT Analysis Week 3


One of Facebook’s strengths is that its organizational culture has always been focused on its mission since day one and despite the many new leaders who have come on board (Glassdoor Team, 2017). They also recognize the importance…

MGMT303 Principles Management Course

SWOT Analysis Week 4


Two of the strengths that Facebook has are its focus on its mission and its empowerment of its employees (Glassdoor Team, 2017).  The company enables the company to meet one of man’s basic needs, which is to belong (PennState, 2014).  If the company…

MGMT303 Principles Management Course

Quiz Week 2

(TCO 2) List at least FOUR sources you will use to obtain information about the firm’s strengths, weaknesses, opportunities, and threats. Discuss what categories of the SWOT elements of information are readily available on the Internet. What categories of data are difficult or impossible to find on the Internet? (When using the Internet, be sure to provide specific websites or URLs.)
NOTE: You cannot use Wikipedia or another type of information-sharing website as a source for the SWOT. (Points: 20)

(TCO 2) Rate, from best to worst, each of the sources you indicated in Question 1 above as being sources you will use in your analysis in terms of its probable reliability. Discuss the steps and/or actions you can take to validate the reliability and accuracy of the information you obtain. (Points: 20)

(TCO 2) As a manager, how confident would you be in basing strategic decisions on the information that you’ve obtained online for the SWOT? What other sources of information can you use to effectively complete the SWOT Analysis? How can you check or cross-check the accuracy of some of the information? How could regulations such as The Sarbanes-Oxley Act of 2002 (see the link under Webliography) assist in ensuring the accuracy of the information? How confident are you about the accuracy of the information in your SWOT analysis? Why or why not? (5 points per brief discussion of each question) (Points: 20)

MGMT303 Principles Management Course

Midterm Exam

(TCO 1) The shared values, principles, and traditions can be described as (Points : 5)

Stakeholder culture

Team culture

Employee culture

Organizational culture

(TCO 1) One example of a firm studying its ____ is an annual assessment of the labor supply available to the company. (Points : 5)

Organizational culture

Internal environment

External environment

Organizational mission

(TCO 2) The Ford Motor Company sold an auto parts company because profitability was low. The main environmental dimension considered was (Points : 5)





(TCO 2) Various social networks have enabled people to stay in contact with each other. It also hurts relationships when too much information is shared. This reflects the _____ element of the general environment. (Points : 5)






(TCO 3) A leader who wants to encourage ethics within the company should do all of the following EXCEPT (Points : 5)

Be a good role model by being ethical and honest

Be willing to admit personal failures

Communicate personal values with employees

Hide information

(TCO 3) The United Nations says that companies should have core values that include all EXCEPT (Points : 5)


Concern for stockholders

Human rights

Labor standards

The environment

(TCO 4) Which of the following is usually the second type of international business in which a company gets involved? (Points : 5)

Licensing strategy

Joint venture


Direct investment

(TCO 4) With whom is the United States involved in an agreement which creates a vast economic bloc? (Points : 5)

The African Union

The Latin American Integration Association

The Caribbean Common Market

Canada and Mexico

Pacific Asia

(TCO 5) You have decided to become a small business owner. On your business plan, you state that the business will offer exceptional customer service while providing locally grown vegetables and fruits that are organically grown. What part of the business plan does this represent? (Points : 5)

A strategic goal

An operational plan

A mission statement

A strategic plan

(TCO 6) Which of the following is a source of equity financing provided by a professionally managed pool of investors? (Points : 5)

Financial institutions

Personal financial resources

Angel investors

None of the above
(TCO 6) An organization or an entrepreneur can look for opportunities in different external areas according to Peter Drucker. When the opportunity is due to a change by altering the types and quantities of products and services desired and cutomers’ buying power, this is _______. (Points : 5)

Industry and market structure changes

Demographics changes

Perception change

The unexpected or unanticipated change

None of the above

MGMT303 Principles Management Course

(TCO 1) What are the functions of a manager? Describe each function. (Points : 10)

(TCO 1) Mintzberg studied managerial roles and created a model with managerial roles. What are those roles? What does each role require? (Points : 10)

(TCO 2) Identify and comment on three organizational stakeholders. (Points : 10)

(TCO 2) Explain the differences between global sourcing, strategic alliance, and foreign subsidiary. (Points : 10)

(TCO 3) What are the three general areas that should be included in a company’s code of ethics? Give two examples of a specific thing that would be found in each of these general areas. (Points : 10)

(TCO 3) Give five arguments for and five against a company being socially responsible. (Points : 10)

(TCO 4) Culture varies by country. Give five of the dimensions and one country that is likely to be high and one that is likely to be low for each dimension. (Points : 10)

(TCO 4) What is the World Trade Organization and why is it important to the global environment? (Points : 10)

(TCO 7) Briefly describe the bureaucratic model of organizational design. (Points : 10)

(TCO 4) Describe three environmental challenges of international management. (Points : 15)

(TCO 5) What are the differences between strategy formulation and strategy implementation? (Points : 15)

(TCO 5) Identify a company and write a brief SWOT analysis for that company. (Points : 15)

(TCO 6) Describe three major important roles of entrepreneurship in the American economy. (Points : 15)

(TCO 7) Briefly describe the matrix form of organization design. List its advantages and disadvantages. This structural form is most likely to be used under what conditions? (Points : 15)

(TCO 7) In what ways are virtual and learning organizations different from the typical organization? (Points : 15)

MGMT303 Principles Management Course

Quiz Week 6

  1. What is motivation? Explain the three key elements of motivation

What are the different job design approaches to motivation?

What challenges do managers face in motivating today’s workforce?  10 Points

  1. Describe the different types of groups and the five stages of group development

Compare groups and teams.

Describe the characteristics of effective teams.  10 Points

  1. Explain Fiedler’s contingency model of leadership

What is leader–member exchange theory, and what does it say about leadership?

What are the five sources of a leader’s power? 10 Points

  1. Discuss the external environmental factors that most directly affect the HRM process.

Describe the different types of orientation and training and how each of the types of training might be provided.

Describe the different performance appraisal methods.  10 Points

MGMT303 Principles Management Course

Passion for the Outdoors and for People Case Study Week 6

Read the Case Passion for the Outdoors and for People (end of Chapter 17).

After reading the case, prepare your team report for Patagonia managers by answering the following questions:

  1. According to Maslow’s hierarchy, which basic needs does the Patagonia culture meet? What would it be like to work at Patagonia? (Hint: Go to Patagonia’s website and find the section on jobs.) What’s your assessment of the company’s work environment? (20 points)
  2. Use the expectancy theory or the equity theory of motivation to explain how feeling underpaid might affect the work of a Patagonia associate and what a manager can do to increase the employee’s motivation. (20 points)
  3. What do you think might be Patagonia’s biggest challenge in keeping employees motivated? If you were managing a team of Patagonia employees in the retail stores, how would you keep them motivated? (20 points)


As a company known for producing world-class outdoor clothing and mountaineering equipment, employees who worked for Patagonia are expected to share the…

MGMT303 Principles Management Course

Discussions Week 1-7

All Students Posts

Discussions Week 1 – All Students Posts

Who is a Manager? What is an Organization?

Based on what you have read in our text, how would you define a manager? How would you define an organization? Please cite your sources. Give an example of a manager and an organization.

Organizations needs managers that uphold the company as well as seeing it run smoothly, as well as someone that can manage the company accordingly.

According to our textbook in chapter one a manager is “someone who coordinates and oversees the work of other people so organizational goals can be accomplished”. I believe their role goes much deeper than that. The manager is the backbone of the organization in any area below executive level. They encourage and dictate the attitude of the organization on day to day bases, and will be the reason for success or failure of a given task. Managers must be…

Managerial Ethics

Explain how management can impact ethics within an organization.  It is important in any organization to follow a set of ethical guidelines.  Ethics are basically moral rules that managers and employees must follow to keep a positive work environment.  It is especially important for managers to compose themselves in an ethical manner, because they are the example to their employees.  If a manager is unethical and doesn’t follow the rules, then employees will most likely break the rules also.  “When leaders establish a strong commitment to ethical behavior and…

Discussions Week 2 – All Students Posts

Business Decisions

Managers, most business decisions are made under conditions of either risk or uncertainty. What is the difference between risk and uncertainty (please cite your sources)? In your opinion, is it easier to make a decision under a condition of risk or a condition of uncertainty? Why? Give an example from your experiences to support your answer.

When it comes to risk and uncertainty, which would be easy to determine in an organization?

A condition of certainty exists when the decision-maker knows with reasonable certainty what the alternatives are, what conditions are associated with each alternative, and the outcome of each alternative. Under conditions of certainty, accurate, measurable, and reliable information on which to base decisions is available.

The cause and effect relationships are known and the future is highly predictable under conditions of certainty. Such conditions exist in…

Performing a SWOT Analysis

Using your SWOT analysis selected organization, identify that organization. What are the competitive advantages of the organization you identified? Explain how you arrived at that decision.

The competitive advantage of Coca Cola is outstanding, and it takes those points to really stand out in the market and get noticed.  Dell is pretty competitive and eliminating the middle men makes Dell all the more alluring, so companies like Dell have to be on their toes.

The Strength of an organization depends on an individual’s vision, scope of interest, innovative & creative skills social skills, financial soundness and risk bearing capability. The weakness is a result of improper knowledge structured planning and distorted organizing. Opportunities can be derived from having an insight towards understanding your interest with the prevailing market conditions. Threats arise from lack of credibility, failed competitive strength, improper utilization of resources and failed understanding of the changing trends of market. I chose Coca Cola as my organization. A competitive advantage is the ability of a company to…

Discussions Week 3 – All Students Posts

Global Environment and Competitive Advantage

Studying the cultural differences between countries can help a company be more successful doing business internationally. What are the cultural dimensions that vary by country? What is cultural intelligence?

Cultural intelligence or cultural quotient (CQ) is a term used in business, education, government and academic research. Cultural intelligence can be understood as the capability to relate and work effectively across cultures. Originally, the term cultural intelligence and the abbreviation “CQ” was developed by the research done by Soon Ang and Linn Van Dyne as a…

Can anyone give an example of a company not researching into another country and it ending horribly?

When expanding into new countries you have to know the culture and how to implement your presence in the global market….

New Business Venture

Discuss the reasons why small businesses are so important to the U.S. economy. Understanding that “Diversity is also desirable for innovation, flexibility, and organizational success,” how does it then play a part in small business success? Please cite your sources.

Considering diversity in the workplace, can anyone give an example of how diversity can make or break a company?

Diversity in the workplace includes gender, race, age, religion, sexual orientation, citizenship status, mental and physical conditions along with other distinct differences between people. There are many benefits to having diversity in a workplace. According to a survey conducted by Glassdoor, 67 percent of jobseekers said a diversity workforce is…

Discussions Week 4 – All Students Posts

Organizational Design

There are many elements to consider when designing an organizational structure. Let’s start by each of picking one of the six key elements and discussing why that element is important to the overall success of the design. Please cite your sources.

When it comes to designing a structure, what obstacles do you think you would run into?

Studying the span of control can determine the size of the company, however its important to not spread yourself too thin in a company for it would mean a lot of people would be having to answer to you.

Departmentalized actions is a great way for employees to know what’s expected of them and to break down their actions in a presentable manner.

Resistance to Change

Change is a constant factor in both in our personal and work lives. There seems to be resistance to change whether the change will be good or bad. Why do people resist change?

When it comes to resisting change, what can you think of that justifies fear of change? What do you think most people think of when it comes to change?

Changes could be seen as an uncertainty, which would mean change is inevitable and so would be uncertainty.

Discussions Week 5 – All Students Posts

Human Resource Management

Human resources are very important to all organizations. What are some processes involved in human resource planning to determine the right number of employees with the right kind of capabilities? How does diversity play a part in these Human Resources planning process? Please cite your sources.

Humans resources are very important, but can anyone give an example of HR not performing well?  There should be a link between HR and the plan of organization, and in today’s organizations that could be key.  Diversity can play a big part, for it would mean different perspectives and new ways of looking at problems.

Motivation and Performance

There are many theories on how to motive employees. Let’s consider two of the theories: goal-setting and reinforcement. Define each of these theories and cite your sources. Do you agree with either of these theories? Why are they important or not important in today’s organizations? What is Herzberg’s theory? Please cite your sources.  When it comes to motivation, can anyone give an example of a wrong type of motivation that lead to disastrous results.

Incentivizing employees can be a great way to motivate them, however don’t spoil them too much or not much will get done.  In today’s organizations managers need to be flexible and able to understand what truly motivates an employee.

Discussions Week 6 – All Students Posts

Leadership Behaviors

Despite no scientific or empirical data to support the trait approach to leadership, many still believe there is an association between leadership behavior and certain traits. Research and cite your responses to the following questions: Why do you think these beliefs persist? In what ways is the use of the trait approach helpful and/or harmful to those who use it?

In what makes a good leader, can anyone give an example of a bad leader?  Some people can interpret leadership differently, however it shouldn’t excuse bullies in the workplace…


What are the similarities and differences of oral and written communication? What kinds of situations call for the use of oral methods? What situations call for the use of written communication?

When it comes to communication, which method would you prefer and how much more effective can it be over the other?  Communication requires a level of understanding, especially when you don’t want your message to be misinterpreted.  The more important the business and importance people put into it, the more communication you’ll need…

Discussions Week 7 – All Students Posts

Importance of the Fourth Function of Management Control

The function of control is extremely important to any organization. What makes this function so important? What are the steps in the control process? Please cite your sources. How have you seen the steps used in your workplace?

With control, can anyone give an example of an organization that lost control?  New companies are buying older companies all the time and not all steps can prove disastrously.  Control is a great way to keep the company on track, especially when there could be many problems in a project.  Surveys are a great way to understand performances and the company better.

Control is important for a manager when it comes to running a business. I think that If a manager cannot have control over their team or employees then the company is in danger. There are several ways to control a team positively. One is to use positive re-enforcement of discipline. When…

Useful Information

Identify and explain one system that provides applications within an organization. What do you believe are some of the benefits and drawbacks of the system? Give an example of the system other than the examples in the text.

When it comes to gaining useful information, can anyone give an example of an organization that used the wrong information?  Organizations can be tricky, but don’t lose sight of what you want and try to keep your head up.  Customer evaluations can be very useful, especially when management needs to know what it must do to stay afloat.

A management information system (MIS) is a set of systems and procedures that gather data from a range of sources, compile it and present it in a readable format. Managers use an MIS to create reports that provide them with a comprehensive…

MGMT303 Principles Management Course

Final Exam

(TCO 1) At the _____ managerial level, conceptual skills are particularly important. (Points : 7)

Top management

Operational employee

Middle management

First-line supervisor

None of the above

(TCO 1) Which of the following is an example of an organization? (Points : 7)
The Department of Labor
The Atlanta Braves
The Boys & Girls Club of America
All of the above

(TCO 1) The goals that have been set for an organization must be monitored and the actual performance compared to goals.  This is part of the ______ function of management. (Points : 7)




(TCO 2) In Florida, a vacationer could choose from over 200 timeshare resorts. In Vermont, the choice is limited to 15. A resort in Vermont has (Points : 7)

The power of suppliers.

The threat of new entrants.

Competitive rivalry

The competitive advantage.

(TCO 2) The process of actively monitoring the environment through activities such as reading and observation is called (Points : 7)

Being socially responsible

Environmental scanning

Alliance creation

Informational management

A strategic response

(TCO 3) Employees who face ethical dilemmas need ___________ so they can dowhat is right without fear of reprimand. (Points : 7)

ethics training

Social responsibility

Independent social audits

Protective mechanisms

(TCO 3) Individuals in an organization who find themselves in an ethical dilemma have many factors that will determine whether their behavior is ethical or unethical. Which of the following does NOT determine the behavior? (Points : 7)
Organizational culture
Individual’s stage of moral development
Issue intensity
Individual’s characteristics

Size of the organization

(TCO 3)  ______ is when an organization’s intention is to go beyond its legal and economic obligations, to do the right thing and act in ways that are good for society.(Points : 7)

Classic view


Social responsibility

ISO 9000

all of the above

(TCO 4) The European Union and North American Free Trade Agreement are often in the news in the USA.  There are other trade agreements in the world.  China and South Korea are not members of a specific trade agreement but do take part in trade discussion of which agreement or association? (Points : 7)

South Asian Assiciation for Regional Cooporation

Association of Southeast Asian Nations

East Asia Trade Community
Asia United Trade Agreement

None of the above

(TCO 4) When 12 original countries joined together, with the primary goal of reasserting the region’s economic position against the United States and Japan, the _____ was formed. (Points : 7)
African Union
European Union
Central America Free Trade Agreement
developing market economy
Association of South-East Asian Nations
(TCO 5) Manger must be focused on the future. ______________ are targets that managers are trying to reach and they are also the basis by which work results are measured. (Points : 7)




Environmental Scanning

(TCO 5) Busy managers will often make a decision based only on their ability to understand and process the information. This type of decision making is (Points : 7)
bounded rationality.
A satisfice.
Rational decision making.
Escalation of commitment
None of the above
(TCO 5) _____ planning is the process by which managers identify alternative courses of action that the organization might follow if various conditions arise. (Points : 7)





Goal optimization

(TCO 5) Theory surrounding organizational authority states that subordinates will accept orders if which of the following conditions is/are satisfied: (Points : 7)

They understand the order.

The order does not conflict with their personal beliefs.

They are able to perform the task as directed.

All of the above.

(TCO 6) Jay wants to start a new business. Which of the following questions should he use as part of his analysis of the ideas for a new business? (Points : 7)

Who is the potential customer?

What similar or unique product features does his proposed idea have to compare to what’s currently on the market?

How and where will potential customers purchase his product?

How will he need to promote and advertise his product?
All of the above.

(TCO 6) After watching the royal wedding, Susan wants to start her own hat-making company in the United States. To help her determine whether this is a good idea, she needs to find the answers to which of the following questions? (Points : 7)

Who are my customers, and where are they?

Who are my competitors, and where are they?

How can I differentiate my product from that of my competitors?
In what quantities and at what price will my customers buy my products?

All of the above

(TCO 7) A regional manufacturing operation has the following divisions: manufacturing, finance, human resources, marketing, and shipping/receiving. This is an example of _____ departmentalization. (Points : 7)

(TCO 7) _____ is defined as clear and distinct lines of authority among all positions in an organization. (Points : 7)


Chain of command

Span of management


(TCO 8) A person’s ability to sense how others are feeling best describes which emotional intelligence trait? (Points : 7)



Social Skills

Managing Emotions

(TCO 8) According to Herzberg, when _____ factors are adequate, employees won’t be satisfied, but they won’t be dissatisfied either. (Points : 7)

(TCO 8) The _____ is the act that requires organizations with 50 or more employees up to 12 weeks of unpaid leave each year for family or medical reasons. (Points : 7)

Lilly Ledbetter Fair Pay Act

Patient Protection and Affordable Care Act

Family Medical Leave Act

Occupational Safety and Health Act

Americans with Disability Act

(TCO 9) During which stage of group development do members try out various forms of behavior in an attempt to test the waters and see what will be acceptable in the group? (Points : 7)






(TCO 9) Which of the following statements does NOT describe an advantage of verbal communication? (Points : 7)

It is accurate

It facilitates feedback.

It is comfortable for managers.

It can be done with little preparation.

(TCO 10) Budgets (Points : 7)

Help managers coordinate resources.

Help define standards for control.

Provide guidelines about resources.

Enable the evaluation of the performance of managers.

All of the above

(TCO 10) Income statements, balance sheets, and audits are examples of the control of (Points : 7)

Physical resources

Financial resources

Organizational complexity

Human resources

MGMT303 Principles Management Course

(TCO 2) An organization’s external environment refers to forces outside the organization that affect its performance.  Compare and contrast two of the components of the external environment. (Points : 10)

(TCO 2) In today’s environment, what are the important organizational strategies to be considered?  Discuss why each is important. (Points : 10)

Organizational strategies are the actions that a corporation plans to perform in order to realize a specific…

(TCO 3) You are the CEO of a factory that manufactures furniture. Explain briefly why your company needs to be socially responsible. Briefly comment on any two areas of social responsibility. (Points : 10)

In business, social responsibility characterizes the method wherein the corporation takes into consideration the financial,…

(TCO 3) What is social entrepreneurship?  How can businesses promote positive social change? (Points : 10)

(TCO 7) Briefly describe the matrix structure of organizational design. What are the advantages and disadvantages of this design? (Points : 10)

(TCO 7) Compare and contrast the mechanistic and organic organizations. (Points: 10)

The organic organizational structure is a framework that a company utilizes to determine power and…

(TCO 8) Identify three performance appraisal methods and an advantage and disadvantage of each method. (Points : 10)

Performance Appraisal is the evaluation process that is intended to…

(TCO 8) Identify three selection tools used in the selection process to ensure that the most appropriate candidates are hired.  What makes the tools useful?  When is the tool appropriate? (Points : 10)

(TCO 9)  Explain what the barriers are to interpersonal communications. (Points : 10)

(TCO 9) Identify and briefly explain five communication issues for management in today’s organizations. (Points : 10)

Communication in the organization contains all the resources, both formal and…

(TCO 10) Identify and describe the controls that can be used before, during, and after an activity. (Points : 10)

Management control is a methodical means to: set implementation standards with planning goals, conceptualize…

(TCO 10) What is controlling and why is it important to an organization? (Points : 10)

(TCO 1) Briefly describe any five of the 10 managerial roles described by Henry Mintzberg. Give an example of each. (Points : 10)

(TCO 1) Recall a recent group project or task in which you have participated. Explain how members of the group displayed each of the managerial skills. (Points : 10)

Managerial skills are the requirements needed for managers to be able to…

(TCO 2) Describe the six components of the external environment and give at least one specific example of each of the components that are not examples given in the textbook. (Points : 20)

The six components of external environment that are listed in our book on page 44 are economic, global, political/legal, sociocultural, technological, and…

TCO 8) You are a manager of a consulting firm with 25 employees under your supervision. Employee motivation appears to be slipping, as well as employee performance. Employees seem to have a negative attitude about their work, which has led to some turnover of employees and an increase in absenteeism. You have been asked to provide upper management with recommendations of how to improve motivation of the employees. Please create a motivation plan and list the main motivational theories you are applying in this plan. You should come up with a minimum of three ideas on how to improve motivation. (Points : 20)

Having to manage 25 people, it’s obvious that some of them are self-motivating, while others need to be told how to do something and…

(TCO 9) You are the plant manager at Acme Plastics. You are running two shifts: a day shift and an evening shift. Before the day shift leaves each day, the workers must get an adequate supply of raw materials from the warehouse for the evening shift to use. On several occasions, they have failed to do so. By the time the evening shift gets to work, the warehouse is locked up, and it takes about 3 hours to get someone to come on site in order to unlock it and get the production line rolling again. The two shift supervisors are at each other’s throats, and you have to do something to correct the situation. What is the basic problem causing this conflict? What could you do to solve it? (Points : 20)

The main problem at Acme Plastics is that the adequate supply of materials is not making it to the warehouse on time and the two supervisors are…

(TCO 10) Our text defines the four functions of management as planning, organizing, leading and controlling. Briefly put, the plan states the desired outcome or goal and the process for achieving it. Control is the regulation of organizational activities and processes in such a way as to facilitate goal attainment. Assume that you are a manager of a business. State the type of business you are managing (it can be any business you choose). Give two examples of controls that you would implement in the business and how they could facilitate goal attainment. (Points : 20)

In this scenario, I am the manager of the local Best Buy. My first example of using control in this business would be by using multiple…

(TCO 2) List and explain in detail the components of the four perspectives on how managers make decisions. (Points : 20)

Decision making is a mind process that entails choosing a reasonable option from the available selections. In business…

(TCO 8) Human Resources Planning is a process to ensure managers have the right number of skilled employees at the right place and right time. Thorough planning entails two steps: assessing current human resources and meeting future HR needs. List and explain the three important parts of the current assessment process. (Points : 20)

Human Resource is the most significant part of an organization since it aids the company in achieving a competitive…

(TCO 9) Describe in detail the three major contingency theories of leadership. How do these differ? (Points : 20)

Contingency theories argue that there is no one best way of organizing or leading and that one organizational

(TCO 10) Explain what a PERT network system is and share an example of when it would be best to use this tool. (Points : 20)

The Program Evaluation and Review Technique (PERT) is an integrated project management system that was designed to…

MGMT303 Principles Management Course