MGMT591 Course Discussions Week 5


MGMT591 Course Discussions Week 5
what is some of the terminology the narrator uses that shows that he recognizes the importance…


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MGMT591 Course Discussions Week 5

MGMT591 Course Discussions Week 5

All Students Posts – 157 Pages 

Communication and Conflict – 78 Pages 

Class…here is our case study on conflict and communication. MR. HART & MR. BING


  1. Based on the discussion of the elements of communication process [Exhibit 11-1] in your text, where are the breakdowns in communications occurring in this case?
  2. What barriers to effective communication are presented in this case?
  3. What in your opinion must be done to improve communication between Mr. Hart and Mr. Bing?
  4. What questions regarding interpersonal communication remain unanswered?


  1. What type of conflict exists in this case? Loci?
  2. What stage of the conflict process is evident in this case? Explain.
  3. What are the antecedents that contribute to the conflict in this case?
  4. What recommendations do you have for resolving the conflict? Use our text framework on dimensions of conflict-handling intention (Exhibit 14-2)
  5. Do you see any opportunity where negotiation might be useful here? Use concepts from our chapter reading pp. 411-423.
  6. Which conflict resolution style would likely be ineffective?
  7. What questions regarding conflict management remain unanswered?

Is there one style that’s more like the natural you and one that you’ve started to adopt based on your current team or organization culture? Where do you think that style evolved from? Which style rings true for you? Which is most like you on a bad day?…

Leadership – 79 Pages 

CLASS…here is our leadership case study for this week–Tale of Two Leaders.
PLUS as part of our coverage of leadership, complete the Personal Power Profile assessment in my first thread and share your results.
NOTE: Toward the end of the week, look for my discussion topics on followership and organizational politics.


  1. Is Dunlap an effective leader? Abrashoff? Why or why not?
    1. Is there a difference between a successful and effective leader?
    2. What is the most effective style of leading? Is it better to be loved or feared?
  2. What types of managerial behaviors did Dunlap exhibit? Abrahsoff? Identify examples of effective and ineffective behaviors exhibited by both leaders.
  3. What do you think the LSI profile of each leader would reveal?
  4. What leadership traits caused Dunlap to experience initial career success but eventual derailment? What traits contributed to Mike Abrashoff’s success? [Consider Fig. 13.1(p. 307) in your text]
  5. Describe the leadership style of each leader using anyone one of the contingency (situational) theories (e.g., Fielder, House’s Path-Goal Theory, Hersey & Blanchard’s Situational Leadership Theory).
  6. Do any of the inspirational leadership perspectives (charismatic, transformational, transactional) apply in this case? Explain.
  7. Are any of the moral leadership theories (ethical, authentic, servant, and spiritual) manifested in this case? Explain.
  8. Are the leaders in your organization like those described here? What effect do they have on the motivation of their followers? Is there something of them in you?
  9. What type and how much power and influence did Dunlap have over his subordinates? What counter power did the employees have over Dunlap? What is the long-term effect of this type of leadership on the output and well-being of the organization?
  10. How did Dunlap get away with being so bad for so long? Can an organization afford to have these kinds of leaders continue to lead others?
  11. Do you see any evidence of organizational politics in this case? Do you think organizations can order the end of power and politics in their organizations?
  12. What prevents leaders such as Dunlap from growing, learning, and changing?
  13. Abrashoff or Dunlap, whom would you hire?
  14. What lessons does this case illustrate about effective leadership?

CLASS….Check out this fantastic 3 minute TED video.
QUESTIONS (Pick one):
+  In the video, what is some of the terminology the narrator uses that shows that he recognizes the importance of the term “followership?”
+  In the video, the narrator says that the leader embraces the first follower as an equal. Remember a time when you embraced as an equal or felt empowered as a follower. What caused you to feel this way? What role does the leader play in empowering followers?
+  In the video, the narrator says that new followers emulate followers – not the leaders? Do you agree or disagree?
+  In the video, the narrator says that leadership is over-glorified. Do you agree or disagree?
+  What’s it like to be a follower in a situation/organization/context with traditional (industrial) mindset of followership? How is it the same or different from a context with a post-industrial mindset of followership?
+  Have your thoughts on followers changed from this exercise? How? Are there ideas about followership that warrant more thought?…